Communicating the ROI of Web Design with Web Forms
It is often hard for those needing a website to justify the costs of design. Design is often viewed as a ‘talent’ before a learned skill, and as something that we either have or we don’t, and it naturally follows that if you ‘have it’ should be able to produce it without greart expensive.
Luke Wroblewski gave an excellent presentation at the An Event Apart 2007 conference (Chicago) that helps communicate the complexity and process of design, and the value a strong design can contribute.